MailSafi Glossary of Terms

Forwarding email address

Sometimes also called a distribution list is different from a regular email address. A regular email address such as peter@kachooks.com will normally have its own unique mailbox where you can send, receive and access your email. With a regular email address, you can access your inbox via a web browser or using an email client like Outlook or Thunderbird.

On the other hand, forwarding email addresses allow you to automatically direct incoming email messages to another email address. There is no way to log in to a forwarding email address. There is also no inbox for a forwarding email address, and nothing is stored. A forwarding email address redirects any email messages sent to your forwarding email address to one or more email addresses you specified.

An example of a forwarding email address in a company, Kachooks, may be support@kachooks.com

Users peter@kachooks.com, simba@kachooks.com, romeo@kachooks.com, caleb@kachooks.com anita@kachooks.com may be set up to receive a copy of an emails sent to support@kachooks.com.

Effectively, any emails sent to support@kachooks.com will be received in the mailboxes of the five users listed above.

Also important to note is that the same email address can't be both a regular email address and a forwarding email address. Any email address can only be used for one of these services at a time. If you change your mind, you can delete the email address or forwarding email address, and then set it up as the other option.