You can sign up on our website, or you can get in touch with us via email or phone on 0728-999222 or request for a callback, and we will get back to you.
To start using MailSafi is as easy as signing up on our website and changing MX DNS records for your domain, creating user mailboxes and configuring them on the email client. You can follow our migration process guide after you sign up, and we are at hand to help you should the need arise
You may also get in touch with us via phone or email to discuss your specific requirements and we can advise or guide you through the process.
Yes, with your permission we can edit your domain's MX record on your behalf through your current DNS provider. We can also host your domain and DNS free of charge and manage your zone file here at MailSafi. We also provide free guidance and assistance configuring domain validation like SPF, DMARC, DKIM records.
Yes, definitely. You can schedule for a demo here.
Our email hosting platform is designed to be used for standard business communications. Additionally, there are recipient limits on outbound messages to prevent abuse. It is also in your company’s best interest that you separate bulk mail from regular business email communications. If you need bulk email hosting, contact us for more information.
10,000 emails per user per day.
No. When you move your email to MailSafi, we guide you through the process to ensure that no messages are lost during the transition. Please see our MailSafi Migration guide for more information.
None. The migration process is designed to be a smooth transition that will not interrupt your normal business operations.
Please see our mailbox and user migration guide for estimated timelines. We are happy to discuss this with you for more specific timelines for your organization.
There is a 100 MB message limit for outbound messages. When sending very large files is also not advisable because they may take too long to be delivered, and even the recipient may sometimes not be able to receive them. For this, we would advise use of file sharing solutions such as MailSafi Collaboration.
• We guarantee 99.999% uptime as we have multiple data centers located in different geographical locations.
• We offer 24 x 7 support that you can rely on day or night to respond to your queries.
Yes. MailSafi Enterprise has all the features of MailSafi Basic but also comes with video and call conferencing facilities and a range of other collaboration features including online chat, document and file storage and synchronization and many more.
If your users are already on MailSafi Basic, you can consider our hybrid approach to move only those who need collaboration to MailSafi Enterprise and retain others on MailSafi Basic.
Our plans offer:
We are flexible on storage space on any of our plans and it can be expanded at any time at a minimal fee. We are also prepared to discuss any special requests for your company’s storage needs. Please get in touch.
Yes. Our MailSafi Enterprise package is an email and collaboration service. You can store, share, and sync your documents and files on our MailSafi Collaboration platform.
Yes. You can sign up for our MailSafi Email Security service. MailSafi Email Security is compatible with Microsoft Office 365, Google Workspace (formerly G Suite), MDaemon, Zimbra, Postfix and other cloud-based email or shared hosting platforms.
MailSafi Email Security is a cloud-based spam, virus and malware filtering service that protects your network and its users from email-borne threats. It also offers protection against phishing and spoofing attacks.
MailSafi Email Security is designed to protect user mailboxes, hosted servers, on-premise servers and networks from both inbound and outbound email security threats. It also works in shared hosting environments.
Please note that our MailSafi Email Hosting comes with our full suite of MailSafi Email Security services.
Yes. We can archive your emails for up to seven years. Please visit our email archiving page for more information on this service.
There are many benefits of email archiving. We explain them on our page here.
Yes, MailSafi works on your favorite desktop software. You can use any version of Microsoft Outlook to access and send your email. You may also use other POP3/IMAP clients including Thunderbird, Apple Mail, Mailbird, and more.
Yes. You can manage your email, share and synchronize your calendar, company directory, address book, tasks and notes via your browser at https://mail.mailsafi.com.
Yes. MailSafi supports two-factor authentication.
Please see our step-by-step guide on how to do that here.
Yes. MailSafi supports app-specific passwords.
Please see our step-by-step guide on how to do that.
Yes. MailSafi allows you to configure messages to send on your behalf while you do not have access to your mailbox. You can see information on how to set this up in our out-of-office set up guide.
Please visit our MailSafi vs Microsoft/Office 365 vs Google G Suite page for a detailed comparison of the price structures, features and limitations of the three services.
When you delete an email in M@ilSafi, it is first moved to the Trash folder. If the email remains in the Trash folder for 30 days, it will be automatically deleted and moved to the Expunge folder. The Expunge folder stores the deleted emails for an additional 30 days, during which time you can still recover them if needed. After 30 days in the Expunge folder, the emails are permanently deleted and cannot be recovered.
Yes. MailSafi Email Security is a cloud-based spam, virus and malware filtering service that protects your network and its users from email-borne threats. It also offers protection against phishing and spoofing attacks. MailSafi offers 99.8% protection from spam and 99.999% protection from viruses and malware.
MailSafi Email Security is designed to protect user mailboxes, hosted servers, on-premise servers and networks from both inbound and outbound email security threats. It also works in shared hosting environments.
Please note that if you sign up for any MailSafi Email Hosting service, it will come with our full suite of MailSafi Email Security services. You will not have to sign up for this separately.
If you need this as an independent addition to your current set up, you can still sign up for our MailSafi Email Security service. MailSafi Email Security is compatible with Microsoft Office 365, Google Workspace (formerly G Suite), MDaemon, Zimbra, Postfix and other cloud-based email or shared hosting platforms.
To start using MailSafi Email Security service: -
1. Sign up for trial/full set up on our website www.mailsafi.com
2. Add your domain, users, and your mail server full qualified domain name (FQDN) or IP address.
3. Change DNS MX record for your domain to point to our infrastructure.
4. Allow 72 hours due to DNS propagation to start seeing a drop in spam.
If you need any extra help along the way, please get in touch with us.
Please allow 72 hours due to DNS propagation to starting seeing a drop in spam.
Yes, the MailSafi admin panel gives you full control over spam filtering. We allow you to manage all spam filtering settings at the domain and account levels including spam score thresholds, allowed language and character sets, delivery/handling preferences for spam marked messages and whitelists/blacklists.
Please read our article on what to do if your email has been hacked or compromised.
Yes. For domain registration, please search for and register your custom domain here.
Yes, we offer website hosting. For more information about website hosting, please see our web hosting page.
Yes, we can help you design your website. Please get in touch with us. Or if you sign up for our web hosting service, we can offer you a free website builder.
Our hosting plan starts at $1.25 per user per month on MailSafi Basic.
MailSafi Enterprise comes at $2.5 per user per month.
Nothing. If you host your emails with MailSafi, you get free spam filtering.
Please see our MailSafi Email Security page for our packages and rates depending on the number of users you have.
We have three different hosting plans starting at $20. To see which plan will be suitable for your business, please visit our web hosting page.
Our prices start at $10. See our domain registration page for more information.
Yes, while we do utilize server side antivirus and spam filtering software, it is always good practice to scan messages on the user computer side as well. There are a number of software packages that combine client side firewall, antivirus and malware protection. If interested in this kind of solution, contact us and we can offer further assistance.
Yes, if interested please contact us for more information.
© 2024 MailSafi is a product of Kaluari Limited | ALL RIGHTS RESERVED
